Got questions? We’ve got answers!

For anything related to your order—or if you’re just curious about something—reach out using the form below or email us anytime at hi@nyshuk.com.

If you’re wondering where your order is, how much our flat-rate shipping costs, or if we ship to your location, our Shipping Info has all the juicy details.

What if my order arrived damaged?
First off, we’re so sorry you received anything less than perfect from us. Send us your name, order number, and any photos you can share of the damage—we’ll make things right and get a replacement out to you right away!

Still curious?
Check out our FAQs for everything from our return policy to whether za’atar belongs on your morning eggs (spoiler: 100% yes).

Thanks for being part of our New York Shuk family—we love hearing from you!